Greetings from Mindpool Technologies! We have an urgent requirement for an experienced NICE CX-One Engineer for our Dubai location. If you meet the criteria below, please send your updated profile to bhanu@mindpool-tech.com along with the following details:
- Experience:
- Current CTC:
- Expected Salary:
- Notice Period:
Position: NICE CX-One Engineer
Experience: 3+ Years in NICE CX-One
Location: Dubai
Duration: 3-6 months (extendable)
Job Description:
Requirements:
- Minimum of 4 years’ experience in designing and implementing NICE CX-One software solutions.
- Proficient in NICE CX-One software, including NICE IEX Workforce Management, NICE Quality Management, and NICE Interaction Analytics.
- Excellent analytical and problem-solving skills.
- Expertise in NICE inContact administrator, Studio, WFM, Digital, and WFO.
- Strong background in contact center and IP telephony topology.
- Excellent communication and interpersonal skills.
- Strong knowledge of AI technology.
- Proficient in programming and software development.
- Ability to work independently and within a team environment.
- Strong project management skills.
- NICE Certified Administrator preferred.
If this opportunity excites you and aligns with your skills, we would love to hear from you!
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